Alora Mediation (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.aloramediation.com) and engage with our services. By using our website and services, you consent to the data practices described in this policy.
1. Information We Collect
We may collect personal and non-personal information, including but not limited to:
- Name, contact information, and email address
- Information provided in inquiries or intake forms
- Payment details for service transactions
- Browser and usage data collected through cookies and similar technologies
2. How We Use Your Information
We use the collected information to:
- Provide, operate, and improve our services
- Respond to inquiries and to schedule appointments
- Process payments and maintain service records
- Send administrative and service-related communications
- Comply with legal and regulatory requirements
3. Information Sharing and Disclosure
We do not sell or rent your personal information. We may share your information in the following circumstances:
- With staff involved in providing services
- With service providers that assist with business operations (e.g., payment processors, IT services)
- When required by law, court order, or regulatory authority
- To protect our rights, property, or safety, and that of our clients or others
4. Data Security
We implement industry-standard security measures to protect your personal information. However, no data transmission or storage system is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
5. Your Rights and Choices
You may have rights regarding your personal information, including:
- Requesting access to or correction of your data
- Opting out of marketing communications
- Requesting deletion of your personal information (subject to legal and business record-keeping requirements)
To exercise these rights, please contact us at privacy@aloramediation.com.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance the user experience, analyze website traffic, and improve services. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing any personal information.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
The current effective Date: May 1, 2025
9. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Alora Mediation
919-435-2612
privacy@aloramediation.com
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.